Movie Requests Not Changing to Available #2104

2018-03-26T13:59:59Z

Ombi build Version:

V 3.0.3030

Update Branch:

master

Media Sever:

Plex

Media Server Version:

1.12.1.4885

Operating System:

docker:linuxserver/ombi

Ombi Applicable Logs (from `/logs/` directory or the Admin page):


2018-03-26T13:36:53.205526141Z warn: Ombi.Schedule.Jobs.Plex.PlexContentSync[2008]
2018-03-26T13:36:53.205585766Z       Exception thrown when attempting to cache the Plex Content in server Hossy-Media
2018-03-26T13:36:53.205648606Z System.InvalidOperationException: The instance of entity type 'PlexServerContent' cannot be tracked because another instance with the same key value for {'Key'} is already being tracked. When attaching existing entities, ensure that only one entity instance with a given key value is attached. Consider using 'DbContextOptionsBuilder.EnableSensitiveDataLogging' to see the conflicting key values.
2018-03-26T13:36:53.205784067Z    at Microsoft.EntityFrameworkCore.ChangeTracking.Internal.IdentityMap`1.Add(TKey key, InternalEntityEntry entry)
2018-03-26T13:36:53.205845929Z    at Microsoft.EntityFrameworkCore.ChangeTracking.Internal.StateManager.StartTracking(InternalEntityEntry entry)
2018-03-26T13:36:53.205897383Z    at Microsoft.EntityFrameworkCore.ChangeTracking.Internal.InternalEntityEntry.SetEntityState(EntityState oldState, EntityState newState, Boolean acceptChanges)
2018-03-26T13:36:53.205962300Z    at Microsoft.EntityFrameworkCore.ChangeTracking.Internal.EntityGraphAttacher.PaintAction(EntityEntryGraphNode node)
2018-03-26T13:36:53.206004490Z    at Microsoft.EntityFrameworkCore.ChangeTracking.Internal.EntityEntryGraphIterator.TraverseGraph(EntityEntryGraphNode node, Func`2 handleNode)
2018-03-26T13:36:53.206050057Z    at Microsoft.EntityFrameworkCore.DbContext.SetEntityStates(IEnumerable`1 entities, EntityState entityState)
2018-03-26T13:36:53.206082920Z    at Ombi.Store.Repository.Repository`1.<AddRange>d__6.MoveNext() in C:\projects\requestplex\src\Ombi.Store\Repository\Repository.cs:line 41
2018-03-26T13:36:53.206123809Z --- End of stack trace from previous location where exception was thrown ---
2018-03-26T13:36:53.206158618Z    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
2018-03-26T13:36:53.206200530Z    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
2018-03-26T13:36:53.206233807Z    at Ombi.Schedule.Jobs.Plex.PlexContentSync.<ProcessServer>d__18.MoveNext() in C:\projects\requestplex\src\Ombi.Schedule\Jobs\Plex\PlexContentSync.cs:line 381
2018-03-26T13:36:53.206280967Z --- End of stack trace from previous location where exception was thrown ---
2018-03-26T13:36:53.206309899Z    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
2018-03-26T13:36:53.206346647Z    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
2018-03-26T13:36:53.206377389Z    at Ombi.Schedule.Jobs.Plex.PlexContentSync.<StartTheCache>d__17.MoveNext() in C:\projects\requestplex\src\Ombi.Schedule\Jobs\Plex\PlexContentSync.cs:line 99

Problem Description:

After every Plex scan, I see this warning. Requested movies are not being changed from 'Processing Request' to 'Available' even though they are available in Plex. With every scan, the movies in question get logged as "Adding movie..." instead of "We already have movie..."

Reproduction Steps:

Run Plex Cacher

The text was updated successfully, but these errors were encountered:

2018-03-26T14:03:29Z

This looks related, but is tagged as 3.0.3030, which I'm running. 04aee45

2018-03-30T22:01:22Z

Same problem for me but with version 3.0.3115...

2018-04-03T05:49:13Z

same problem here, even if i manuelly trigger a plex scan, no dice
ombi -v 3.0.3111 in docker

how ever, in logs it writes etc. "added movie" but nothing happens really, Ombi.db get's writing to, the date of changes change, so it must do something

2018-04-03T07:12:30Z

Can someone open up ombi.db with SQLiteBrowser and navigate to the PlexServerContent table.

Use the top rows to search for the Movie that is not appearing as available and post a screenshot? I'm intrested in seeing the external id's e.g. TheMovieDbId, ImdbId etc.

Also please take a read of this: https://github.com/tidusjar/Ombi/wiki/FAQ#ombi-is-not-picking-up-tv-shows-and-episodes-as-available

2018-04-03T17:40:55Z

i read the link long before i postet.. everything i got in plex are useing TVdb as the link says..
it's finding the movie and writeing "Added Annihiliation" something something.
I tried what you said. but there is no record of Annihiliation in the db. altho it writes in log that it added it. and when you search for the movie, it doesnt show "play in plex" only avalible button. i had to push the button "avalible" manuelle to notifi the user.

skaermbillede 2018-04-03 kl 19 37 38

2018-04-03T17:57:21Z

Very interesting... That's strange. I'll go back to the drawing board and take a look. Is that the only movie you've noticed it on?

2018-04-03T20:50:49Z

Haven't noticed until yesterday. But as of now it's every movie I added last 25 days ish. Also TV.

2018-04-03T20:51:45Z

Weird thing is. When it sync to donate it writes added to dB or something like transition to dB. It doesn't do that in Plex sync ? Bug or

2018-04-03T20:52:08Z

Sonarr not donate haha

2018-04-04T12:22:41Z

Can you please attach the full log file?

2018-04-04T21:44:34Z

I"m having the same issue. I can't confirm for TV, but movies are def not being marked as available.

Windows 10 X64
v 3.0.3030 master

Plex movie library agent is set to Plex Movie, with the following agents enabled:

2018-03-31 02:36:58.676 -07:00 [Error] StatusCode: NotFound, Reason: Not Found, RequestUri: https://webservice.fanart.tv/v3/tv/340523
2018-03-31 05:00:27.743 -07:00 [Information] 1 scheduled job(s) enqueued.
2018-03-31 09:22:21.031 -07:00 [Debug] Searching : "jfl"
2018-03-31 09:22:21.266 -07:00 [Debug] Search Result: ""
2018-03-31 09:22:23.277 -07:00 [Debug] Searching : "jfk"
2018-03-31 09:22:23.460 -07:00 [Debug] Search Result: "Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult"
2018-03-31 10:54:13.518 -07:00 [Error] StatusCode: NotFound, Reason: Not Found, RequestUri: https://webservice.fanart.tv/v3/tv/340523
2018-03-31 11:00:58.827 -07:00 [Information] 1 scheduled job(s) enqueued.
2018-03-31 17:00:39.003 -07:00 [Information] 1 scheduled job(s) enqueued.
2018-03-31 22:43:52.586 -07:00 [Debug] Searching : "Clash of the"
2018-03-31 22:43:52.887 -07:00 [Debug] Search Result: "Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult"
2018-03-31 22:43:54.764 -07:00 [Debug] Searching : "Clash of the titans"
2018-03-31 22:43:54.867 -07:00 [Debug] Search Result: "Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult"
2018-03-31 22:44:36.776 -07:00 [Debug] Searching : "Were"
2018-03-31 22:44:36.894 -07:00 [Debug] Search Result: "Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult"
2018-03-31 22:44:38.047 -07:00 [Debug] Searching : "We're n"
2018-03-31 22:44:38.148 -07:00 [Debug] Search Result: "Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult"
2018-03-31 22:44:38.581 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/movie/131047?api_key=b8eabaf5608b88d0298aa189dd90bf00
2018-03-31 22:44:38.618 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/movie/56967?api_key=b8eabaf5608b88d0298aa189dd90bf00
2018-03-31 22:44:40.372 -07:00 [Debug] Searching : "We're no ang"
2018-03-31 22:44:40.461 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/search/movie?api_key=b8eabaf5608b88d0298aa189dd90bf00&query=We're no ang
2018-03-31 22:44:41.686 -07:00 [Debug] Searching : "We're no angels"
2018-03-31 22:44:41.850 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/search/movie?api_key=b8eabaf5608b88d0298aa189dd90bf00&query=We're no angels
2018-03-31 22:44:59.825 -07:00 [Debug] Searching : "We no angels"
2018-03-31 22:44:59.929 -07:00 [Debug] Search Result: "Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult"
2018-03-31 22:45:01.478 -07:00 [Debug] Searching : "We are no angels"
2018-03-31 22:45:01.573 -07:00 [Debug] Search Result: "Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult"
2018-03-31 22:45:20.273 -07:00 [Debug] Searching : "The raz"
2018-03-31 22:45:20.376 -07:00 [Debug] Search Result: "Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult"
2018-03-31 22:45:21.696 -07:00 [Debug] Searching : "The razors"
2018-03-31 22:45:21.793 -07:00 [Debug] Search Result: "Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult"
2018-03-31 22:45:23.657 -07:00 [Debug] Searching : "The razors edge"
2018-03-31 22:45:23.798 -07:00 [Debug] Search Result: "Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult"
2018-03-31 22:45:24.003 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/movie/24453?api_key=b8eabaf5608b88d0298aa189dd90bf00&append_to_response=videos,release_dates
2018-03-31 22:45:24.016 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/movie/330377?api_key=b8eabaf5608b88d0298aa189dd90bf00&append_to_response=videos,release_dates
2018-03-31 22:45:24.029 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/movie/338385?api_key=b8eabaf5608b88d0298aa189dd90bf00&append_to_response=videos,release_dates
2018-03-31 22:45:24.029 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/movie/399126?api_key=b8eabaf5608b88d0298aa189dd90bf00&append_to_response=videos,release_dates
2018-03-31 22:45:24.030 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/movie/345089?api_key=b8eabaf5608b88d0298aa189dd90bf00&append_to_response=videos,release_dates
2018-03-31 22:45:24.095 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/movie/0?api_key=b8eabaf5608b88d0298aa189dd90bf00
2018-03-31 22:45:24.105 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/movie/0?api_key=b8eabaf5608b88d0298aa189dd90bf00
2018-03-31 22:45:24.105 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/movie/56135?api_key=b8eabaf5608b88d0298aa189dd90bf00
2018-03-31 22:45:24.120 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/movie/0?api_key=b8eabaf5608b88d0298aa189dd90bf00
2018-03-31 22:45:24.120 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/movie/0?api_key=b8eabaf5608b88d0298aa189dd90bf00
2018-03-31 22:45:24.120 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/movie/0?api_key=b8eabaf5608b88d0298aa189dd90bf00
2018-03-31 22:45:29.587 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/movie/0?api_key=b8eabaf5608b88d0298aa189dd90bf00&append_to_response=videos,release_dates
2018-03-31 22:45:35.022 -07:00 [Error] StatusCode: NotFound, Reason: Not Found, RequestUri: http://api.themoviedb.org/3/movie/0?api_key=b8eabaf5608b88d0298aa189dd90bf00&append_to_response=videos,release_dates
2018-03-31 22:45:38.212 -07:00 [Error] StatusCode: NotFound, Reason: Not Found, RequestUri: http://api.themoviedb.org/3/movie/0?api_key=b8eabaf5608b88d0298aa189dd90bf00&append_to_response=videos,release_dates
2018-03-31 22:45:40.604 -07:00 [Error] StatusCode: NotFound, Reason: Not Found, RequestUri: http://api.themoviedb.org/3/movie/0?api_key=b8eabaf5608b88d0298aa189dd90bf00&append_to_response=videos,release_dates
2018-03-31 22:45:56.398 -07:00 [Debug] Searching : "B"
2018-03-31 22:45:56.532 -07:00 [Debug] Search Result: "Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult"
2018-03-31 22:45:59.898 -07:00 [Debug] Searching : "Bean there"
2018-03-31 22:45:59.994 -07:00 [Debug] Search Result: ""
2018-03-31 22:46:07.162 -07:00 [Debug] Searching : "Ben there"
2018-03-31 22:46:07.262 -07:00 [Debug] Search Result: "Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult"
2018-03-31 22:46:08.087 -07:00 [Debug] Searching : "Bein there"
2018-03-31 22:46:08.184 -07:00 [Debug] Search Result: "Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult"
2018-03-31 22:46:10.052 -07:00 [Debug] Searching : "Ben there"
2018-03-31 22:46:10.146 -07:00 [Debug] Search Result: "Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult"
2018-03-31 22:46:11.565 -07:00 [Debug] Searching : "Bein there"
2018-03-31 22:46:11.671 -07:00 [Debug] Search Result: "Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult"
2018-03-31 22:46:12.137 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/movie/79718?api_key=b8eabaf5608b88d0298aa189dd90bf00
2018-03-31 22:46:12.137 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/movie/483504?api_key=b8eabaf5608b88d0298aa189dd90bf00
2018-03-31 22:46:12.138 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/movie/473702?api_key=b8eabaf5608b88d0298aa189dd90bf00
2018-03-31 22:46:12.139 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/movie/10322?api_key=b8eabaf5608b88d0298aa189dd90bf00
2018-03-31 22:46:15.207 -07:00 [Debug] Searching : "Being  there"
2018-03-31 22:46:15.300 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/search/movie?api_key=b8eabaf5608b88d0298aa189dd90bf00&query=Being  there
2018-03-31 22:46:16.667 -07:00 [Debug] Searching : "Being there"
2018-03-31 22:46:16.759 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/search/movie?api_key=b8eabaf5608b88d0298aa189dd90bf00&query=Being there
2018-03-31 22:46:36.024 -07:00 [Debug] Searching : "Being ther"
2018-03-31 22:46:36.121 -07:00 [Debug] Search Result: "Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult"
2018-03-31 22:46:37.455 -07:00 [Debug] Searching : "Being t"
2018-03-31 22:46:37.581 -07:00 [Debug] Search Result: "Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult"
2018-03-31 22:46:41.556 -07:00 [Debug] Searching : "Being there"
2018-03-31 22:46:41.657 -07:00 [Debug] Search Result: "Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult"
2018-03-31 22:46:41.886 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/movie/79718?api_key=b8eabaf5608b88d0298aa189dd90bf00&append_to_response=videos,release_dates
2018-03-31 22:46:41.976 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/movie/0?api_key=b8eabaf5608b88d0298aa189dd90bf00
2018-03-31 22:46:41.985 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/movie/473702?api_key=b8eabaf5608b88d0298aa189dd90bf00
2018-03-31 22:46:41.989 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/movie/483504?api_key=b8eabaf5608b88d0298aa189dd90bf00
2018-03-31 22:46:41.989 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/movie/94885?api_key=b8eabaf5608b88d0298aa189dd90bf00
2018-03-31 22:46:41.994 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/movie/471638?api_key=b8eabaf5608b88d0298aa189dd90bf00
2018-03-31 22:46:41.995 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/movie/10322?api_key=b8eabaf5608b88d0298aa189dd90bf00
2018-03-31 22:46:43.009 -07:00 [Debug] Searching : "Being there"
2018-03-31 22:46:43.096 -07:00 [Error] StatusCode: 429, Reason: , RequestUri: http://api.themoviedb.org/3/search/movie?api_key=b8eabaf5608b88d0298aa189dd90bf00&query=Being there
2018-03-31 22:46:48.313 -07:00 [Debug] Searching : "Being ther"
2018-03-31 22:46:48.413 -07:00 [Debug] Search Result: "Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult, Ombi.Api.TheMovieDb.Models.MovieSearchResult"
2018-03-31 23:00:54.777 -07:00 [Information] 1 scheduled job(s) enqueued.
2018-03-31 23:02:00.971 -07:00 [Error] StatusCode: NotFound, Reason: Not Found, RequestUri: https://webservice.fanart.tv/v3/tv/340523

2018-04-04T23:20:48Z

My logs don't have much if not I would include it but I too am having the same issue.

Ombi version: Ombi 3.0.3030-master
OS: Centos 7 Minimal
Plex: Version Version 1.12.2.4929 (was happening on 1.12.0.xxxx too, switched to Beta to see if it would help)

2018-04-06T07:16:12Z

Ombi.log

2018-04-06T08:45:24Z

Ombi2.log

2018-04-06T13:22:22Z

@KennyVB Can you just delete everything from the PlexServerContent, PlexSeasons and PlexEpisodes table using something like SQLiteBrowser? and then once you have done that run the cacher

2018-04-06T14:28:56Z

@tidusjar That worked! still running tho, but those that were requestet now shows as Avalible and "play on plex"
wonder whats was going on prequel to the running scans...

2018-04-06T16:57:27Z

How long you been running v3?

2018-04-06T20:35:24Z

@tidusjar hmm 14 days -ish

2018-04-06T20:36:22Z

Within those 14 days have you done anything to your plex libraries? (Other than adding stuff)

2018-04-07T05:28:49Z

added a new library (section) and well added movies/tv-shows

2018-04-07T05:49:23Z

should probely mention i have selected libary's instead of cache them all.

2018-04-07T05:51:09Z

The new library, have you gone back into the settings and made sure it's selected? You may need to press the load libraries again.

2018-04-15T19:27:38Z

FYI I was having this issue again as well, but purging the Plex tables seems to have fixed it again. I am currently running 3.0.3182.

2018-04-21T03:54:33Z

FYI. I was having this issue and I did NOT edit the db file manually, however I simply removed the db file the working directory, then re-started OMBI, the db file was re-created. I then stopped OMBI, and put my old db file back and it's working now?

Not sure if this helps you @tidusjar

2018-04-26T00:54:27Z

I had the opposite issue, 2 movies were downloaded that I later deleted because they were no good. Refreshed Plex and deleted trash; marked as unavailable in Ombi. But Ombi insist on marking them back as available, though nothing else has changed. I did this 3 times and finally just deleted the two movies as requested items in Ombi, because they were showing up in the news letter as available.

2018-05-17T15:33:49Z

I'm encountering this issue as well on a brand new Ombi setup on MacOS. Both TV and Movie requests are never flipping to Available even hours after the downloads have completed.

2018-05-23T23:40:51Z

I am also having this issue on v3.0.3330 with Windows 10. The movies are not being automatically marked available when available in Plex. They will only ever appear available if I run a manual full sync in Ombi and not a recently added sync.

I have changed the movie agent to TMDB; I have deleted the Plex tables in the ombi.db as recommended from advice, and I have even tried deleting and re-setting up completely - no good.

Thoughts on how to fix this?

2018-05-27T02:35:18Z

Same issue. v3.0.3330. Using Emby instead of Plex. User import worked so I know they are talking, but requests aren't being marked as watched after being added to server

2018-05-27T07:42:01Z

I have fixed this in the latest release for the Plex guys.

@thekingswolf we don't mark anything as watched

2018-10-24T22:01:37Z

I seem to be having the same (or a related?) issue. I am running version 3.0.3930 (which apparently doesn't exist, may be part of my problem...I installed the apt repo). I checked out the tables you mentioned above but they are all empty in mine, I'm not sure what to make of that.

Any thoughts?

2018-11-08T05:46:29Z

In my case, it appears that the items appear as available in the Search view, but do not in the Requests view. I can open a new ticket if you prefer.

2018-11-08T06:29:17Z

F13, I have exactly the same issue. I've opened a ticket for that. The dev is aware of it.

2018-11-22T00:50:34Z

Having the exact same issue as F13

2019-03-07T21:25:16Z

For anybody who ends up here, the issue @pyto00 referenced above is #2626. The fix, discovered therein, is to set your locale to en_US.UTF.8 and reboot the server. In my case, the existing locale was C.UTF-8.

Magikarplvl4 added medium priority Needs investigation labels Apr 2, 2018

tidusjar closed this as completed May 27, 2018

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Movie Requests Not Changing to Available #2104

Movie Requests Not Changing to Available #2104

Hossy commented Mar 26, 2018

Hossy commented Mar 26, 2018

ElYoM commented Mar 30, 2018 •

edited

KennyVB commented Apr 3, 2018 •

edited

tidusjar commented Apr 3, 2018

KennyVB commented Apr 3, 2018

tidusjar commented Apr 3, 2018

KennyVB commented Apr 3, 2018

KennyVB commented Apr 3, 2018

KennyVB commented Apr 3, 2018

tidusjar commented Apr 4, 2018

seanvree commented Apr 4, 2018

bishpuppy commented Apr 4, 2018

KennyVB commented Apr 6, 2018

KennyVB commented Apr 6, 2018

tidusjar commented Apr 6, 2018

KennyVB commented Apr 6, 2018

tidusjar commented Apr 6, 2018

KennyVB commented Apr 6, 2018

tidusjar commented Apr 6, 2018

KennyVB commented Apr 7, 2018

KennyVB commented Apr 7, 2018

tidusjar commented Apr 7, 2018

bagobones commented Apr 15, 2018

seanvree commented Apr 21, 2018

Foebik commented Apr 26, 2018

macstainless commented May 17, 2018

Majibear commented May 23, 2018 •

edited

thekingswolf commented May 27, 2018

tidusjar commented May 27, 2018

F13 commented Oct 24, 2018

F13 commented Nov 8, 2018

pyto00 commented Nov 8, 2018

lastb0isct commented Nov 22, 2018

F13 commented Mar 7, 2019 •

edited

Movie Requests Not Changing to Available #2104

Movie Requests Not Changing to Available #2104

Comments

Hossy commented Mar 26, 2018

Ombi build Version:

Update Branch:

Media Sever:

Media Server Version:

Operating System:

Ombi Applicable Logs (from /logs/ directory or the Admin page):

Problem Description:

Reproduction Steps:

Hossy commented Mar 26, 2018

ElYoM commented Mar 30, 2018 • edited

KennyVB commented Apr 3, 2018 • edited

tidusjar commented Apr 3, 2018

KennyVB commented Apr 3, 2018

tidusjar commented Apr 3, 2018

KennyVB commented Apr 3, 2018

KennyVB commented Apr 3, 2018

KennyVB commented Apr 3, 2018

tidusjar commented Apr 4, 2018

seanvree commented Apr 4, 2018

bishpuppy commented Apr 4, 2018

KennyVB commented Apr 6, 2018

KennyVB commented Apr 6, 2018

tidusjar commented Apr 6, 2018

KennyVB commented Apr 6, 2018

tidusjar commented Apr 6, 2018

KennyVB commented Apr 6, 2018

tidusjar commented Apr 6, 2018

KennyVB commented Apr 7, 2018

KennyVB commented Apr 7, 2018

tidusjar commented Apr 7, 2018

bagobones commented Apr 15, 2018

seanvree commented Apr 21, 2018

Foebik commented Apr 26, 2018

macstainless commented May 17, 2018

Majibear commented May 23, 2018 • edited

thekingswolf commented May 27, 2018

tidusjar commented May 27, 2018

F13 commented Oct 24, 2018

F13 commented Nov 8, 2018

pyto00 commented Nov 8, 2018

lastb0isct commented Nov 22, 2018

F13 commented Mar 7, 2019 • edited

Ombi Applicable Logs (from `/logs/` directory or the Admin page):

ElYoM commented Mar 30, 2018 •

edited

KennyVB commented Apr 3, 2018 •

edited

Majibear commented May 23, 2018 •

edited

F13 commented Mar 7, 2019 •

edited